What Are Shift Reports?
Shift reports help improve communication between coworkers or team members, and they ensure proper execution, control and oversight. Managers use shift reports to pass information about proceedings that take place during a specific shift to others. These communications help those on sequential shifts assess work that was completed and determine how to proceed. Those reviewing shift reports can also ask questions related to work status, and they can pursue clarification for tasks performed.
Various organizations, such as hospitals, manufacturing companies and restaurants, use shift reports. For example, construction supervisors use shift reports to convey information about pitfalls faced during a shift, the amount of tarmac laid on a new road or further rolling and watering required. Various restaurants, courier services and production companies also may rely on shift reports. They use these reports to keep control and oversight on the number of orders received, worker productivity and even sales levels. Factory supervisors in manufacturing companies may provide output and job reports pertaining to shift employees. Shift reports can be simple forms that the lead worker fills out manually or complex, system-generated reports that users filter according to a particular need.
The contents of shift reports depend on the organization or industry. A manufacturer’s shift report may include information pertaining to the receipt of stock. Shift reports may also include favorable and unfavorable or unexpected events and the reasons for these events. For example, a nurse’s shift report may make note of a patient waking up because of pain. Shift reports may also list constraints faced during the shift, such as low production because of an employee’s late arrival for work. The report may also include areas that need urgent or constant attention along with suggestions for the following shift. Shift reports also usually include tasks to be completed by the employees taking over the following shift.
Shift reports are useful tools that aid worker efficiency, especially when completion of tasks must be shared between employees who work different shifts. You can improve coordination between these employees using the report as a control tool. The reports eliminate communication gaps and allow employees to record relevant details for efficient operations. Customers and clients benefit from your shift reports because they gain immediate insight to issues you encounter that may hinder project progress. This insight allows your customers to quickly take appropriate action to minimize fallouts. Similarly, staff satisfaction may be increased because shift reports eliminate the need for post- and pre-shift meetings between the outgoing and incoming shifts. Employees avoid retracing previous shift work or researching previous shift events because this documentation is available in the shift reports.
Apps and Software
Currently, there are very few apps on the market to automate and streamline this process from the collection process to reporting shift details to management. One app on the market today has taken the lead - Shift Reports and has automated the entire process and gives flexibility to businesses and employees to easily enter the shift details that they normally would on paper or excel into a secure app. They offer a 1 year free trial period and great customer service.